Welcome to the The QI Chat Room podcast. This podcast is all about quality improvement, or QI, in healthcare. We’ll bring you speakers from our member health centers, outside health centers, county and federal agencies, healthcare plans, and more. Those speakers will discuss promising practices they’ve identified at health centers, the latest data on specific health topics, and engage in conversation with our live audience. We’ve been hosting these chat rooms since late 2018. In the fall of 2019 we made the transition to podcasts to reach a greater range of listeners, including our health centers’ providers and staff that cannot make regular meeting times. We hope you’ll join us, as we share the latest in quality improvement.

All episodes of the podcast are listed individually below and also available on popular streaming services. Resources and documents related to the episodes can be found in The QI Chat Room Dropbox Folder. Promising Practice documents can be found on our Promising Practices web page.

If you have a topic you’d like to present or a topic you’d like to request, contact our podcast host Max Perrey. While the focus is on QI, topics can include anything related to your health center’s work. The schedule of topics for upcoming podcast episodes can be found here.

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Episode 42: Diversity, Equity, & Inclusion with CommuniCare Health Centers

Diversity, Equity, and Inclusion reforms are critical and challenging. CommuniCare Health Centers strives to be humble and learn from their staff and the communities they serve, as well as commit to their own development in unlearning patriarchal, heterosexist, white-supremist systems, while learning anti-racism best practices in trauma informed care. This episode features CommuniCare’s Dr. Suzanne Eidson-Ton, Chief Medical Officer, Yvonne Page, Respite Services Supervisor, Sara Gavin, Chief Behavioral Health Officer, and Desirae Spignor, Behavioral Health Manager, who share their journey and specific examples of DEI and anti-racist efforts in their organization and community health centers, including agency-wide education efforts, changes in recruiting, hiring and retention practices, and a renewed and reinvigorated focus on equity and inclusion among their staff, as well as the health equity outcomes of their patients and clients.

Episode 40: Street Medicine

Today’s episode features a street medicine conversation with our panel from CommuniCare Health Centers in Yolo County, Ritter Center in Marin County, and Kaiser Permanente Vallejo Medical Center in Solano County.

According to California Health Care Foundation, 70 % of the approximately 150,000 people experiencing homelessness in California, are living unsheltered. A study in JAMA Internal Medicine found the mortality rate of unsheltered adults was almost 3 times that of adults primarily sleeping in shelters and nearly 10 times that of the overall adult population, with common causes of death including cancer and heart disease. In addition, people experiencing street-based homelessness are hospitalized and readmitted at higher rates, and experience trauma and exposure at higher rates than sheltered people experiencing homelessness.

 According to the Street Medicine Institute, street medicine is the provision of health care directly to those living and sleeping on the streets through mobile services such as walking teams, medical vans, and outdoor clinics.

To help stimulate the spread and scale of these programs, it’s necessary to understand their characteristics and the policies and funding mechanisms that would help support and sustain them.

Episode 39: CalAIM: What do health centers need to know?

Join a conversation between Aliados Health’s Population Health Department Director, Michelle Rosaschi, and Partnership Health Plan of California’s Director of Care Coordination, Katherine Barresi, as they discuss the California Advancing and Innovating Medi-Cal (CalAIM) Enhance Care Management or ECM program.

Episode 37: Partnership Health Plan’s Population Health Department

Max Perrey in conversation with Rebecca Boyd Anderson, Director of Population Health for Partnership Health Plan celebrates their 2 year anniversary.

Episode 36: Culturally Diversified Diagnosis – Hidden in Plain Sight – Reconsidering the Use of Race Correction in Clinical Algorithms

In honor of Black History Month, Dr. Mohamed A. Jalloh, Pharm.D., BCPS, Assistant Professor of the Department of Clinical Pharmacy at Touro University California College of Pharmacy and Ambulatory Care Specialist at OLE Health Pharmacy Residency Program, is speaking on the role of race in medicine and the impact of race corrections in clinical algorithms. This podcast is inspired by the NEJM article: Hidden in Plain Sight-Reconsidering the Use of Race Correction in Clinical Algorithms. We invite you to click on the article link HERE to learn more.

Episode 35: National Hypertension Control Initiative with the American Heart Association

The COVID-19 pandemic has dramatically highlighted social inequities in health. In response, the American Heart Association (AHA) is launching a new evidence-based, community-driven effort to reduce hypertension. The National Hypertension Control Initiative (NHCI) seeks to improve health care and save lives in at-risk communities, which are most affected by hypertension and COVID-19. Listen in as AHA presents an overview and health centers share how they are accessing support and resources.

This episode features Leslie Brown and Dionisio Palencia from AHA, Beth Dadko of Santa Rosa Community Health, and Jennifer Durst of OLE Health.

To learn more about the great work the American Heart Association is doing go to: www.heart.org.

For questions about the National Hypertension Control Initiative (NHCI) email: nhci@heart.org

To access a downloadable version of the “Let’s Talk About Salt” song go to: Let’s Talk About Salt (Video)



Episode 34: How to protect your health with affordable, accessible insurance

This episode features our host Max Perrey in conversation with Eli White and Adam Unger of Covered California. Topics explored include how to protect your health, how to apply for health insurance coverage if you are uninsured, and what’s new for those who are already insured.


Episode 33: Community Information Exchange (CIE) 3 of 3

Building with Community to Advance Health Equity: How to Implement a CIE

In this final CIE podcast series episode, join Karis Grounds, Vice President of Health and Community Impact of 211/CIE San Diego, and Sheena Nahm McKinlay, VP of Research & Development of Health Leads as they discuss how to implement a CIE, including the key components of day-to-day operations.

Episode 32: Community Information Exchange (CIE) Session 2 of 3

Building with Community to Advance Health Equity: Authentic Community Engagement

Listen in as Brenda Aguilera, Director of Community Transformation, Para Los Niños and Carlos Arceo, Program Manager, Para Los Niños passionately discuss the purpose of authentic partnership with the community to ensure the conditions created are addressed at the roots and ensure that community is involved, not just included. Learn about authentic community engagement and how to do it in ways that uplift vs tokenize.

Episode 31: Preparing for Emergencies in Northern California

This episode features our host Max Perrey in conversation with Rocio Rodriguez, Director of Sonoma County COAD, Tom Welch, Deputy Fire Chief of Operations for the Southern Marin Fire District and Melinda Rivera, Local Public Affairs Specialist for PG&E for Sonoma and Lake Counties. Topics include how best health centers, their staff and patients can best prepare for wildfire season in Northern California, what to include in a grab and go bag, and how to sign up for emergency alerts.



This project is funded by the California Improvement Network, which is a project of the California Health Care Foundation and is administered by the Healthforce Center at UCSF.

Project Timeline

August 2019 – October 2019


Project Partners:

  • Alexander Valley Healthcare
  • Alliance Medical Center
  • Anderson Valley Health Center
  • Coastal Health Alliance
  • CommuniCare Health Centers
  • Jewish Community Free Clinic
  • Long Valley Health Center
  • Marin City Health and Wellness
  • Marin Community Clinics
  • Northern California Center for Well-Being
  • OLE Health
  • Petaluma Health Center
  • Ritter Center
  • Santa Rosa Community Health
  • Sonoma County Indian Health Project
  • Sonoma Valley Community Health Centers
  • St. Joseph Mobile Health Clinic
  • West County Health Centers
  • Western Sierra Medical Clinic
  • Winters Healthcare Foundation


For more information, please contact Kelly Bond.