Welcome to the The QI Chat Room podcast. This podcast is all about quality improvement, or QI, in healthcare. We’ll bring you speakers from our member health centers, outside health centers, county and federal agencies, healthcare plans, and more. Those speakers will discuss promising practices they’ve identified at health centers, the latest data on specific health topics, and engage in conversation with our live audience. We’ve been hosting these chat rooms since late 2018. In the fall of 2019 we made the transition to podcasts to reach a greater range of listeners, including our health centers’ providers and staff that cannot make regular meeting times. We hope you’ll join us, as we share the latest in quality improvement.

All episodes of the podcast are listed individually below and also available on popular streaming services. Resources and documents related to the episodes can be found in The QI Chat Room Dropbox Folder. Promising Practice documents can be found on our Promising Practices web page.

If you have a topic you’d like to present or a topic you’d like to request, contact our podcast host Max Perrey. While the focus is on QI, topics can include anything related to your health center’s work.

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Episode 44: Street Medicine

Street medicine takes health services on the road, creating access outside of clinic walls to serve populations experiencing homelessness and other barriers to care. In this episode, we are introduced to LifeLong Medical Care’s Street Dentistry program and the Botanical Bus’s Mobile Herb Clinic, providing dental and homeopathic services to unhoused and migrant communities.

Episode 41 Telehealth

Aliados Health Sr. Program Managers Keira Dagy & Jennifer Inden talk with Health Centers about Patient Telehealth survey results, what the data tells them, and what should be taken into consideration in molding best practices when it comes to implementing a sustainable Virtual Care program.

Episode 43: Enhancing ACE Screening through HMG Care Coordination

First 5 Contra Costa is leading the local effort to implement Help Me Grow, a system of coordination used nationally to connect children to the early screening and community services they need to thrive. The HMG model has been implemented throughout the U.S. and in half of California’s counties.

First 5 Contra Costa, the Contra Costa Crisis Center, and La Clinica de la Raza came together to develop a pilot to integrate ACE screening and response workflow utilizing the existing HMG model.

Episode 42: Diversity, Equity, & Inclusion with CommuniCare Health Centers

Diversity, Equity, and Inclusion reforms are critical and challenging. CommuniCare Health Centers strives to be humble and learn from their staff and the communities they serve, as well as commit to their own development in unlearning patriarchal, heterosexist, white-supremist systems, while learning anti-racism best practices in trauma informed care. This episode features CommuniCare’s Dr. Suzanne Eidson-Ton, Chief Medical Officer, Yvonne Page, Respite Services Supervisor, Sara Gavin, Chief Behavioral Health Officer, and Desirae Spignor, Behavioral Health Manager, who share their journey and specific examples of DEI and anti-racist efforts in their organization and community health centers, including agency-wide education efforts, changes in recruiting, hiring and retention practices, and a renewed and reinvigorated focus on equity and inclusion among their staff, as well as the health equity outcomes of their patients and clients.

Episode 40: Street Medicine

Today’s episode features a street medicine conversation with our panel from CommuniCare Health Centers in Yolo County, Ritter Center in Marin County, and Kaiser Permanente Vallejo Medical Center in Solano County.

According to the Street Medicine Institute, street medicine is the provision of health care directly to those living and sleeping on the streets through mobile services such as walking teams, medical vans, and outdoor clinics.


Episode 39: CalAIM: What do health centers need to know?

Join a conversation between Aliados Health’s Population Health Department Director, Michelle Rosaschi, and Partnership Health Plan of California’s Director of Care Coordination, Katherine Barresi, as they discuss the California Advancing and Innovating Medi-Cal (CalAIM) Enhance Care Management or ECM program.

Episode 37: Partnership Health Plan’s Population Health Department

Max Perrey in conversation with Rebecca Boyd Anderson, Director of Population Health for Partnership Health Plan celebrates their 2 year anniversary.

Episode 36: Culturally Diversified Diagnosis – Hidden in Plain Sight – Reconsidering the Use of Race Correction in Clinical Algorithms

In honor of Black History Month, Dr. Mohamed A. Jalloh, Pharm.D., BCPS, Assistant Professor of the Department of Clinical Pharmacy at Touro University California College of Pharmacy and Ambulatory Care Specialist at OLE Health Pharmacy Residency Program, is speaking on the role of race in medicine and the impact of race corrections in clinical algorithms. This podcast is inspired by the NEJM article: Hidden in Plain Sight-Reconsidering the Use of Race Correction in Clinical Algorithms. We invite you to click on the article link HERE to learn more.

Episode 35: National Hypertension Control Initiative with the American Heart Association

The COVID-19 pandemic has dramatically highlighted social inequities in health. In response, the American Heart Association (AHA) is launching a new evidence-based, community-driven effort to reduce hypertension. The National Hypertension Control Initiative (NHCI) seeks to improve health care and save lives in at-risk communities, which are most affected by hypertension and COVID-19. Listen in as AHA presents an overview and health centers share how they are accessing support and resources.

This episode features Leslie Brown and Dionisio Palencia from AHA, Beth Dadko of Santa Rosa Community Health, and Jennifer Durst of OLE Health.

To learn more about the great work the American Heart Association is doing go to: www.heart.org.

For questions about the National Hypertension Control Initiative (NHCI) email: nhci@heart.org

To access a downloadable version of the “Let’s Talk About Salt” song go to: Let’s Talk About Salt (Video)



Episode 34: How to protect your health with affordable, accessible insurance

This episode features our host Max Perrey in conversation with Eli White and Adam Unger of Covered California. Topics explored include how to protect your health, how to apply for health insurance coverage if you are uninsured, and what’s new for those who are already insured.